This section is reserved only to Distributor, Retailer and Corporate buyers
Ordering Guide and Contact Details
Select your region and follow these instructions to ensure that your order be processed quickly and efficiently.
Select region:
Send your purchase order either by fax or e-mail (click here to download our Order Form):
Fax: 1 418 266-9990
E-mail: sales@idarca-audio.com
Fax: 1 418 266-9990
E-mail: sales@idarca-audio.com
If you have any questions, feel free to call our Customer Service department at 1 418 266-3185.
In order to help us to meet your expectations and ensure that your order is processed quickly and efficiently, please make sure to include the following information:
· Billing address
· Name of buyer, with contact details
· Shipping address, with contact details
· Purchase order (PO) number and date of issue
· Payment terms
· Incoterm information or FOB point (if not specified, it will be FOB Quebec)
· Shipping details (carrier account number, etc.)
· Tax status/exemption certificate
· Quantity of each model
· Options number/complete configuration
· Item unit price
· Reference quote number (if applicable)
First-Time Orders
If you are a new Acxel2 –Idarca Audio Inc customer (i.e., placing an order for the first time), please begin by submitting a credit application to our Credit Department so as to establish your account and enable efficient processing of all future transactions.
To do so, simply fill our Credit Application Form. Once you have filled in the form, fax it to our Credit Department at the number indicated. Please note that this important document must be submitted by fax or by mail as signatures are required. All applications are acknowledged and processed promptly.
To do so, simply fill our Credit Application Form. Once you have filled in the form, fax it to our Credit Department at the number indicated. Please note that this important document must be submitted by fax or by mail as signatures are required. All applications are acknowledged and processed promptly.
Credit Card Orders
Credit card orders are processed in US currency only. Visa, MasterCard and American Express credit cards are accepted click here to proceed to payment. AFTER YOUR PAYMENT YOU HAVE TO SEND YOUR ORDER DETAILS BY FAX OR EMAIL
If you prefer to place your credit card order by phone, please call our Customer Service department at one of the following numbers:
1 418 266 3185
Sales Acknowledgement
Typically, a sales acknowledgment is sent by fax or e-mail within 24 hours following the receipt of your purchase order by our Customer Service.
Find a Local Sales Contact
To better serve our customers worldwide, Idarca-Audio Inc also has a large distribution network. Find the nearest distributor or dealer
Idarca-Audio Inc
360 Franquet
Suite 10
Quebec
Qc, Canada , G1P 4N3