Acxel2 User Guide

For Acxel 2 «CARD» User Guide « click here »  
For Acxel 2 «RACK»  User Guide « click here » 
For Acxel 2 «STUDIO» User Guide « click here » 

 

Register your Acxel2

You can register your Acxel2 quickly through the online registration. During online registration, the following information will be requested:
 

  • Your ID registration number (if you are already a client)
  • Serial number of your Acxel2 (located on right side of back panel for «RACK» and «STUDIO» model, and on the package label for the «CARD» model)
  • Your name, address and the information regarding the product you purchased.


 

Product registration

Customer information
Product information

 

Technical Support Contact

As at Idarca-Audio we are all proud to be musicians, we are convinced that an exceptional technical service will be a large part of our success into community and we work very hard to please all our musicians. So we just want to confirm that ALL Acxel2 registered musicians or audio professionals will have access to a free technical service (technical standard service). Our standard technical service will work as fast as possible within a 24 to 48 hours delay, depending on the workflow.


You can reach one of our technicians for technical support:

support@idarca-audio.com 

Phone: 1-418- 266-3185

Fax: 1-418-266-9990

Idarca Audio Inc
360 Franquet
Suite 10Quebec
Qc, Canada ,  G1P 4N3

On line PREPAID support (PRIORITY)

As a musician or audio professional, you understand that when on tour or into a studio recording session, technical problem could occur and must be resolved as soon as possible. It's precisely for this kind of urgent request that we created the OnLine Priority Support Service, which allows the subscriber to obtain an unlimited number of priority contacts (phone and e-mail) to a technician within 60 to 90 minutes, 24 hours / 7 days.
 

Click here access the On Line Prepaid Support form.